Your Data, Your Rights
Your personal information matters deeply to us. This page clearly explains how Wingo Game collects your data, where it is stored, and how it is kept secure.
The Pillars of Your Privacy Protection at Wingo Game
This Privacy Policy applies to all services offered by Wingo Game (wingogame.bet). By using our platform, you agree to this policy. Please read it in full.
Wingo Game is an online gaming platform built with the people of Bangladesh in mind. We believe that earning your trust starts with protecting your data. That's why this Privacy Policy is more than a legal document to us — it's a commitment to you.
This Privacy Policy applies equally to the wingogame.bet website, mobile application, and all digital services offered by Wingo Game. It is in effect whenever you create an account, place a bet, participate in a lottery, or use any of our services on the platform.
Wingo Game follows international data protection standards (GDPR-inspired). You have full rights over your data, and we respect that.
If anything in this policy is unclear or you'd like to know more, reach out to our support team. We're always happy to help.
Wingo Game only collects information that is genuinely necessary to provide our services and maintain security. We do not ask for anything beyond what is required.
| Data Type | What Is Collected | When It Is Collected |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Mobile number, email address | At the time of registration |
| Financial Information | Mobile banking number, transaction history | On Deposits/Withdrawals |
| Device information | IP address, device type, browser | While using the platform |
| Gaming Data | Betting history, favourite games, login times | While using our services |
| Cookie information | Session cookies, preference cookies, analytics cookies | When visiting the website |
We never store your full bank account number or card details. Payment information is held securely within the respective mobile banking provider's systems.
Wingo Game uses your information for the following purposes:
We use your information solely for the purposes stated above. Selling your data to advertisers or using it for unrelated marketing is strictly against our policy.
Wingo Game maintains multiple layers of security to protect your information:
Your data is retained for as long as your account is active and, after closure, for a legally required period. It is then securely deleted.
In the event of a security breach, Wingo Game will promptly notify affected users and take all necessary steps to address it. We never compromise on the protection of your data.
Wingo Game does not sell or share your information with third parties. However, there are limited circumstances where sharing may be necessary:
All such sharing is governed by strict contractual agreements. Partners are not permitted to use or share this information for any other purpose.
We never sell your data to marketing companies, advertisers, or data brokers. This is a core, non-negotiable part of our principles.
Cookies are used on the Wingo Game website to enhance your experience. We primarily use three types of cookies:
You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
As a Wingo Game account holder, you are entitled to the following rights:
To find out what information we hold about you, submit a request to our support team.
To correct inaccurate or outdated information, use Support or your Account Settings.
You can request that your data be deleted after your account is closed.
You may object to the use of your data for specific purposes.
You may request a copy of your data in a machine-readable format.
You can unsubscribe from promotional messages at any time.
To exercise any of these rights, email us at support@wingogame.bet or reach out via live chat. We aim to respond within 72 hours.
Wingo Game strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.
If a parent or guardian discovers that their child has created an account on our platform, please contact us immediately at support@wingogame.bet. We will close the account and delete all associated data.
A note to parents — please monitor your children's use of mobile devices and stay informed about online gaming.
Wingo Game's platform occasionally uses third-party services (such as payment gateways), each of which has its own privacy policy.
Wingo Game is not responsible for the privacy practices of third parties. We only work with trusted and accredited service providers, and we verify their security standards.
Wingo Game may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email address or via the platform.
You can check the "Last Updated" date at the top of this policy to see when it was last revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.
We recommend checking this page regularly. We want you to always know what's happening with your data.
For any privacy-related questions, concerns, or complaints, please get in touch with us:
We typically respond within 48–72 hours. For urgent matters, reach us directly via live chat — average response time is under 2 minutes.
This Privacy Policy was last updated in January 2026.
Your privacy is our top priority at Wingo Game. Play safe, enjoy with peace of mind.